The assistant manager at Tops Friendly Market for 13 years, identified only as Latisha, gave a tearful recount of the mass shooting at a memorial service on Sunday. The alleged gunman Payton Gendron targeted the predominately Black neighborhood supermarket.
Latisha shared that she attempted to call the police and was hung up on during the active shooting.
“I tried to call 911, and I was whispering because I could hear him close by,” she told WGRZ. “And when I whispered on the phone to 911, the dispatcher started yelling at me, saying, ‘Why are you whispering? You don’t have to whisper.’”